TorqueTeq
Automotive service

From check-in to invoice, without losing the car.

TorqueTeq runs the shop floor: repair orders, digital inspections, parts, bays and technicians on one board. Every job has a stage, an estimate and an owner.

Talk to us about pricing for your operation

TorqueTeq jobs workflow — repair orders across check-in, inspection, approval and repair bay

Jobs Workflow · Northgate Auto Service

82%typical bay utilisation
1.8daverage cycle time, check-in to close
10open repair orders on one board

The problem

The job exists in six places and agrees with none of them.

A repair order starts on paper, the inspection lives on a tablet, the parts order is a phone call, the approval is a text message, and the invoice is rebuilt from memory. The customer asks for a status and nobody can answer in under five minutes.

What it does

The operating system for automotive service.

Jobs workflow

A kanban of real stages — check-in, inspection, approval, repair bay, completion — that the whole shop reads.

Digital inspections

DVI with photos and video attached to the order, sent to the customer for approval.

Estimates & approvals

Quote by line, send it, and capture the yes or no against the job.

Parts & purchasing

Requests, ordering and backorder tracking tied to the repair order that needs them.

Bay & technician scheduling

Who is working on what, in which bay, for how long.

Fleet & commercial

Multi-vehicle accounts with their own rates, approvals and billing cycles.

How it works

Four steps, no re-entry.

Step 1 of 4

Vehicle checks in

Customer, vehicle and complaint captured once, attached to the order.

Step 2 of 4

Inspection goes out

Technician documents findings; the customer sees photos, not jargon.

Step 3 of 4

Work is approved

Line-level approval creates the authorised scope and the parts demand.

Step 4 of 4

Job closes and bills

Labour, parts and fees roll into one invoice and one payment.

Questions

Before you ask.

Does it handle more than one location?

Yes. Shops are separate workspaces with shared customers, and reporting rolls up across them.

Can technicians use it on a tablet?

The inspection and job views are built for shop-floor tablets; the counter views assume a desktop.

What about parts vendor catalogues?

Purchasing supports your vendor list and order history. Specific catalogue integrations are scoped per shop.

Try it free

Start with TorqueTeq. Add the rest when it earns its place.

Tell us how your operation works and we will show you the shortest useful setup.

No card required Keep the systems that work Remove it any time