Business numbers
Main lines, departments and direct dials on one system.
Business telephony connected to the record — inbound calls arrive with context, outbound calls dial from the customer, and both are logged without anyone writing a note.
$25/month · 14-day free trial
Call Activity · Northline Mechanical
The problem
Whoever answers has no idea whether this is a first enquiry, an overdue invoice or a car that has been in the bay for three days. The call gets transferred, the customer repeats themselves, and nothing about it is recorded.
What it does
Main lines, departments and direct dials on one system.
The customer, their open jobs and their balance, before you say hello.
Dial from the record; the call logs itself against it.
Who rings, when, and what happens after close.
Messages transcribed onto the customer timeline.
Where you need it, attached to the record and the consent.
How it works
Step 1 of 4
Matched to a customer before it is answered.
Step 2 of 4
Open jobs, last visit and balance on screen.
Step 3 of 4
Handled by whoever is best placed, with the history in front of them.
Step 4 of 4
Duration, outcome and notes on the customer timeline.
Better together
Nothing here is required. Each one is there when the need is real.
Questions
Yes — numbers port across, including main lines and direct dials.
Calls route to desk, mobile or browser, so location does not change the experience.
Recording is configurable per jurisdiction with consent handling; we will set it up to your rules.
Try it free
Fourteen days, the full product, no card required. It joins the company you already run.
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