TeqPhone
Communication

Pick up already knowing who is calling and why.

Business telephony connected to the record — inbound calls arrive with context, outbound calls dial from the customer, and both are logged without anyone writing a note.

$25/month · 14-day free trial

TeqPhone call activity — inbound and outbound calls logged to records

Call Activity · Northline Mechanical

Screen popwith the full record
Auto-loggedevery call, both directions
Routedby team and hours

The problem

The phone rings and the context is somewhere else.

Whoever answers has no idea whether this is a first enquiry, an overdue invoice or a car that has been in the bay for three days. The call gets transferred, the customer repeats themselves, and nothing about it is recorded.

What it does

Business calling, logged against the customer.

Business numbers

Main lines, departments and direct dials on one system.

Screen pop

The customer, their open jobs and their balance, before you say hello.

Click to call

Dial from the record; the call logs itself against it.

Routing & hours

Who rings, when, and what happens after close.

Voicemail & transcripts

Messages transcribed onto the customer timeline.

Call recording

Where you need it, attached to the record and the consent.

How it works

Four steps, no re-entry.

Step 1 of 4

The call comes in

Matched to a customer before it is answered.

Step 2 of 4

Context appears

Open jobs, last visit and balance on screen.

Step 3 of 4

The call happens

Handled by whoever is best placed, with the history in front of them.

Step 4 of 4

It logs itself

Duration, outcome and notes on the customer timeline.

Questions

Before you ask.

Can we keep our existing numbers?

Yes — numbers port across, including main lines and direct dials.

Does it work for remote staff?

Calls route to desk, mobile or browser, so location does not change the experience.

Is call recording compliant?

Recording is configurable per jurisdiction with consent handling; we will set it up to your rules.

Try it free

Start with TeqPhone. Add the rest when it earns its place.

Fourteen days, the full product, no card required. It joins the company you already run.

No card required Keep the systems that work Remove it any time